Cancellation and Refund Policy

This Cancellation and Refund Policy forms part of and must be read in conjunction with our Terms and Conditions. We reserve the right to modify this policy at any time. Please review this page periodically to stay informed of any updates.

Order Cancellation

  1. Cancellation Before Shipping
    • Customers can cancel their orders anytime before the product is shipped.
    • To cancel an order, contact our customer support team with your order details.
    • Once the order has been shipped, it cannot be canceled.

Refund Policy

  1. Eligibility for Refund
    • We offer a 7-day refund policy for returnable products.
    • To qualify for a refund:
      • Customers must ship the product back to us at their own expense.
      • Shipping charges are non-refundable.
    • The product must be returned unused, in its original condition, and with all packaging and accessories intact.
  2. Video Evidence Requirement
    • Customers are required to record a video while opening the package.
    • This video serves as proof in case the product is damaged, defective, or incorrect.
    • Without video evidence, resolving any issues may take longer.
  3. Refund Process
    • Once we receive the returned product and inspect its condition, we will initiate the refund.
    • Refunds will be processed within 7-10 business days from the date of approval.
  4. Non-Refundable Items
    • Products not eligible for returns or refunds will be mentioned on the product detail page.

Return Process

  1. How to Return a Product
    • Customers are required to ship the product back to the address provided by our support team.
    • Ensure proper packaging to avoid damage during transit.
    • Customers must share the return tracking details with us for smooth processing.
  2. Condition of Returned Products
    • Returned products must be unused, undamaged, and in their original condition.
    • Returns that do not meet these conditions will not qualify for a refund.

Contact Us

For any questions or concerns about our Cancellation and Refund Policy, please contact us:

  • Email: support@khaadbeejbhandar.com
  • Phone: +91-9407007676

Our team is here to assist you and ensure your satisfaction with our products and services.